Run comms like a sprint, not a scramble
A brief is what you want talked about, laid on a calendar the way engineering lays out a sprint: for these days everyone is on the launch, for those days it is the customer story. Every brief carries a real window with a start and an end, and a priority, high, medium or low, so when two windows overlap, voices know which one wins. Nobody gets chased. The brief sits on the shared calendar and it is there in Compose when each voice comes in to write.
- Date-range briefs, color-coded by priority, on a real calendar
- Overlapping windows resolved by priority, not by guesswork
- Every post rolls back up to the brief it covered, so you know which brief an engager actually reacted to